Any of the information we collect from you may be used in one of the following ways: · To process transactions (your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested) · To respond to your requests or questions, to create and administer your account, to communicate with you regarding our relationship, or to notify you if, for example, you win a contest · To personalize your experience (your information helps us to better respond to your individual needs) · To improve our products and services, including our website (we continually strive to improve our website offerings based on the information and feedback we receive from you) · To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs) · To market products and services to you (for example, we might provide to you information about special events or promotions related to artists or venues you may like, new features or updates, or advertisements that may be interesting to you) · To enhance security to protect FIX, its website and our customers, and to detect and investigate activities that may be illegal or prohibited. We may also use information as otherwise permitted by law or as we may notify you.
We may share information received from you with contractors, third-party service providers or, where permitted by law, our affiliates, in connection with providing, administering or servicing our products or services. For example, we share information with vendors who send emails for us. We may also share information with companies that operate our website or run or co-sponsor promotions, or with participating artists, promoters, music labels, and concert venues. These partners may send you information about events and products by mail, email, or through the FIX website. In some cases, this may mean that we transfer your personal information to employees, contractors, service providers located in countries other than where the information was provided. We may share your information with regulators or other persons in accordance with applicable laws, or with third parties if we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to our or another person’s rights or property. We may share information for other reasons we may describe to you. For example, we may share your information if you are the winner of a contest with anyone who requests a winner’s list. We may share information with any potential successor to all or part of our business. For example, if we are planning on selling part of our business, we may give our customer list as part of that transaction. If you are a California resident, you have the right to ask us once a year if we have shared personal information with third parties for their direct marketing purposes. To do this, please contact us at one of the addresses at the end of this statement.
Data storage Although we currently store our information in the United States, we may also transfer, process or store information we collect from you in Canada or other jurisdictions. Information may be processed by personnel operating in these locations who work for us or by one of our business partners. By submitting your personal data, you agree to this transfer, storing and processing. On-line security As you know, the Internet is not 100% secure. We use data encryption, identity authentication and session time-outs, but we cannot promise that your use of our site will be completely safe. Our safeguards may be subject to human and operational error. We cannot guarantee that personal information entered by you online will not be misappropriated, modified, intercepted or used by others. We will not contact you for personal information in email communications initiated by us. You can also protect yourself against privacy breaches with techniques such as not sharing your password.
We will keep your personal information for as long as it remains necessary or relevant for the identified purpose or as required by law. We may also retain certain information to prevent future fraud or abuse, or for legitimate business purposes such as analysis of aggregated anonymous data.
Our site is meant for adults. We do not knowingly collect personally identifiable information from children under 13 without permission from a parent or guardian. If you are a parent or legal guardian and think your child under 13 has given us information, you may contact us at one of the addresses at the end of this statement.
Subject to regulatory exceptions, you may access the personal information we hold about you and, if you believe it is out of date, incomplete or incorrect, you may request that it be updated or amended. Any requests for access to, or to correct, personal information should be put in writing through e-mail or post addressed as set out below. If you are an European Economic Area (EEA) resident, please see below. Except as otherwise set out in this privacy statement, if you are an EEA resident, you may request that we: · stop, or limit, using your information, · remove your personal information from our system, · correct your personal information that is incorrect or incomplete, · transfer your personal information to another company, · provide to you a description of the personal information we have collected about you, · provide to you a copy of your collected data, or · provide to you your personal information in a structured, commonly used, machine-readable format. To exercise these rights, please contact us at our addresses at the end of this statement. Please note your right to access your personal data is not absolute - we may deny you access to your personal data when required or authorized by law, such as if granting access would have an unreasonable impact on another individual’s privacy. If you have provided us with your consent to collect or use your personal information, you may withdraw your consent at any time. The withdrawal of your consent, however, will not affect the lawfulness of our use of this information based on your consent before the withdrawal. If you feel that we have violated your privacy rights, you have the right to make a complaint to us at our addresses at the end of this statement, or to contact your local data protection authority. If you are not satisfied with our response to your compliant or believe our processing of your information does not comply with data protection law, you may make a complaint to the UK Information Commissioner’s Office: https://ico.org.uk/concerns/.
At our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent policies, including those related to privacy. We do not monitor the privacy practices of, and have no responsibility or liability for the content or activities of, these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. Our site may also serve third party content that contains their own cookies or tracking technologies. We do not control the use of those technologies.
If you believe that we have not dealt with your personal information in a way that complies with privacy laws, please contact us so that we can properly address and resolve your concerns. Any complaints or questions concerning privacy matters, or any requests to correct or update your information, should be put in writing through e-mail or post addressed to: firstname.lastname@example.org.